How it works

The freelance admin process

With the ever expanding variety of web-based and remote access technology and systems now available, it's possible to provide a significant level of PA/Admin support without the limitations of geography.  So whether you're local or far-flung, I can help you to maximise your productivity and reclaim valuable time to focus on your business; safe in the knowledge that those burdensome admin tasks are covered.



Terms & Conditions

As part of the consultation and contract process I provide a personalised agreement in advance which is signed before work begins, but the information below covers the salient points and should answer your initial questions:



I prefer to work from my own home but am more than happy to work from your premises if necessary, subject to distance and time restrictions.  
Work can be received by email, post, file sharing sites such as Dropbox or Google Drive, CD-ROM, USB memory stick, hard copy… or any other way that suits you!  
I can then return completed work to you in the most appropriate way, either electronically via the methods above or physically via post or in person.  
For tasks/projects requiring large volumes of stationery or specific materials I will make additional charges as necessary. Alternatively, you can provide these at your own cost. 


Services inclusive of travel are available for clients within a 10 mile radius of Andover (SP10 2NZ) – meaning I don’t charge you for travel time or mileage if you’re local!
If you are based further than 10 miles from Andover, travel time is billed at an agreed hourly rate and mileage charged at a flat rate of 50p per mile. 
If any alternative travel is necessary, such as rail fares, this will be agreed in advance and charged at cost.
I would like to assure you that I take my work very seriously and I treat all information with the strictest confidentiality and discretion at all times.


Within reason I will endeavour to offer the first consultation free.  My hourly rates vary depending on the project, but as a guide my charges start from:  

£15 per hour for regular, scheduled tasks (whether daily, weekly or monthly), charged to the nearest 15 minutes. 

£20 per hour for ad hoc, unscheduled tasks or if an urgent turnaround is required (subject to availability) charged to the nearest 15 minutes.

Please note I am delighted to provide a special flat rate of £12 per hour for registered charities, trustee boards and Not for Profit Organisation.

I am not VAT registered and all rates quoted are VAT exempt.


Invoices for regular, scheduled work will be raised weekly or monthly as agreed, with payment terms of within 14 days of receipt.  


For ad hoc, unscheduled work invoices will be raised upon completion and payment terms are within 7 days of receipt.  Payment can be by bank transfer, cash or PayPal. 


Cheque payments will incur an additional charge of 50p per transaction.  All payment details will be provided on the invoice.


A professional you can trust.